Patient Satisfaction Survey
Why do we survey our patients?
Your opinion matters!
At Village Ambulance Service, our goal is to exceed your service expectations. That is why we regularly survey our patients to determine what we are doing right…and what could use some improvement. The results from these surveys are one of our most important patient-satisfaction measurement tools. Being able to hear about the quality of our services from the patient’s perspective allows us to make meaningful changes in our clinical treatments and in the way we do our jobs.
We greatly value our patients’ feedback. The comments we receive from our patients tell a story of their experiences here at VAS – a story we want and need to hear. As a matter of fact, we take the time to read every comment on the surveys.
If you would like to receive a hard copy of the patient satisfaction survey in the mail, please contact us at 413-458-4889 and we will arrange to have one sent to you.
Thank you for helping us to provide you with the best possible patient care experience.
VAS will not sell, trade, rent or release your personal information (name, email address, telephone, etc.) to others without your consent.
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We respect and work to protect your privacy. If you have any questions about this privacy statement, the practices of this site, or your dealings with VAS you may contact us.