Why do we survey NEMT consumers?
Your opinion matters!
At Village Ambulance Service, our goal is to exceed your service expectations. That is why we regularly survey our NEMT consumers to determine what we are doing right…and what could use some improvement. The results from these surveys are one of our most important consumer-satisfaction measurement tools. Being able to hear about the quality of our NEMT services directly from you allows us to make meaningful changes in the way we do our jobs.
We greatly value your feedback. The comments we receive from you tells a story of your experiences here at VAS – a story we want and need to hear. As a matter of fact, we take the time to read every comment on the surveys.
If you would like to receive a hard copy of the NEMT consumer satisfaction survey in the mail, please contact us at 413-458-4889 and we will arrange to have one sent to you.
Thank you for helping us to provide you with the best possible NEMT experience.
VAS will not sell, trade, rent or release your personal information (name, email address, telephone, etc.) to others without your consent.
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